Privacy Policy

Last updated: October 2026

LEFCART (“Lefcart”, “we”, “us”, or “our”) operates this website and online store, including all related content, features, products, services, and customer support channels (collectively, the “Services”).

This Privacy Policy explains how we collect, use, store, and share personal information when you visit our website, browse our products, place an order, contact us, or otherwise use our Services.

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

1. Personal Information We Collect

Depending on how you interact with us, we may collect the following information:

Information you provide to us

• Full name
• Mobile/phone number
• Email address
• Billing and delivery address
• Order and purchase details
• Information provided when contacting us through WhatsApp, email, phone, or other communication channels
• Information you provide when requesting customer support, returns, replacements, or other services

Payment information

Payments may be processed through third-party payment service providers. We may receive information relating to your payment transaction, such as payment status, transaction ID, payment method, and order amount.

We generally do not directly store your complete debit card, credit card, banking, or other sensitive payment credentials on our systems.

Automatically collected information

When you visit our website, certain technical and usage information may be collected automatically, including:

• IP address
• Browser type and version
• Device type
• Operating system
• Network information
• Pages visited
• Products viewed
• Referring pages or sources
• Website interactions and usage information

We may use cookies and similar technologies to improve website functionality, understand website usage, measure advertising performance, and provide relevant content or advertisements.

1. How We Use Your Information

We may use the information we collect to:

• Process and fulfil your orders
• Deliver products to you
• Confirm and communicate order status
• Process payments and refunds
• Provide customer support
• Handle returns, replacements, and complaints
• Communicate with you about your orders
• Improve our products, website, and Services
• Understand customer preferences and website usage
• Prevent fraud, misuse, unauthorized activity, and security threats
• Measure and improve our advertising and marketing campaigns
• Send promotional communications where permitted and, where required, with your consent
• Comply with applicable laws, regulations, and legal requirements
• Protect our rights, customers, business, and Services

1. Marketing Communications

If you choose to receive promotional communications from us, we may contact you through email, SMS, WhatsApp, phone, or other available communication channels regarding products, offers, promotions, or updates.

You may opt out of promotional communications at any time by contacting us or using the available unsubscribe or opt-out option in the communication.

Please note that you may still receive essential communications relating to your orders, transactions, account, or customer-service requests.

1. How We Share Your Information

We may share necessary personal information with trusted third parties when required to provide our Services, including:

• Payment processors and payment service providers
• Courier and logistics partners
• Shipping and delivery service providers
• Website, hosting, technology, and service providers
• Analytics and advertising service providers
• Customer support or communication service providers
• Professional advisers where reasonably necessary
• Government authorities, regulators, law-enforcement agencies, or other parties where required by applicable law

We only intend to share information that is reasonably necessary for the relevant purpose.

We do not sell your personal information to third parties for their independent commercial use.

1. Cookies and Tracking Technologies

Our website may use cookies, pixels, tags, analytics tools, and similar technologies.

These technologies may help us:

• Keep the website functioning properly
• Remember certain preferences
• Understand how visitors use our website
• Measure website performance
• Measure advertising campaigns
• Understand which products or pages are viewed
• Improve our marketing and Services

Third-party advertising and analytics providers may also use cookies or similar technologies in accordance with their own privacy policies.

You may be able to control or restrict cookies through your browser settings. Disabling certain cookies may affect some website functionality.

1. Third-Party Services and Links

Our Services may use or connect with third-party services, including payment providers, delivery partners, analytics providers, advertising platforms, communication services, and other technology providers.

Our website may also contain links to third-party websites or services.

We are not responsible for the privacy practices, security, content, or policies of third-party websites or services. We recommend reviewing their respective privacy policies before providing them with personal information.

1. Data Security

We take reasonable technical and organizational measures to protect personal information against unauthorized access, misuse, loss, alteration, or disclosure.

However, no internet transmission or electronic storage system can be guaranteed to be completely secure.

Therefore, while we take reasonable steps to protect your information, we cannot guarantee absolute security.

1. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Completing transactions and providing Services
• Maintaining business and transaction records
• Providing customer support
• Resolving disputes
• Preventing fraud and misuse
• Meeting accounting, tax, legal, regulatory, and other applicable obligations

When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal and operational requirements.

1. Your Privacy Rights

Depending on applicable law, you may have rights relating to your personal information, including the right to:

• Request information about personal data we process about you
• Request correction of inaccurate or incomplete information
• Request deletion of personal information where legally applicable
• Withdraw consent where processing is based on consent
• Request information regarding how your personal data is used
• Raise a complaint or concern regarding our handling of your personal information

To exercise applicable rights or raise a privacy-related request, please contact us using the details provided below.

We may need to verify your identity before processing certain requests.

1. Children’s Privacy

Our Services are intended for a general audience and are not specifically directed toward children.

We do not knowingly collect personal information from children where such collection is prohibited by applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review and take appropriate action.

1. Business Transfers

If LEFCART is involved in a merger, acquisition, restructuring, sale of assets, or other business transfer, personal information may be transferred as part of that transaction, subject to applicable law and appropriate safeguards.

1. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our Services, business practices, technology, or applicable laws.

When we make changes, we will update the “Last updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

1. Contact Us

If you have questions, concerns, requests, or complaints regarding this Privacy Policy or the way we handle personal information, please contact us:

LEFCART
📧 Email: [email protected]
📱 WhatsApp/Phone: +91 8589879750
📍 Address: T.N. Puram, Pulamanthole, Malappuram, Kerala – 679323, India

We will make reasonable efforts to respond to privacy-related requests and concerns within an appropriate timeframe.

⸻

LEFCART — Gift & Gadgets