Shipping policy
The Lefcart Dispatch Standard
At Lefcart, shipping is more than moving a package from one location to another.
We don't simply ship products, we deliver carefully selected items that have passed our quality checks and are prepared with attention before leaving our facility.
Every order goes through a verification process to help ensure that customers receive exactly what they ordered.
Order Processing
Most orders are prepared and dispatched within 24 hours of successful order confirmation.
Orders placed during weekends, public holidays, or high-demand periods may require additional processing time.
Once dispatched, customers will receive shipment updates through the contact information provided during checkout.
Delivery Coverage
Lefcart currently delivers across India.
We continuously work with trusted logistics partners to ensure reliable delivery to customers in cities, towns, and rural locations throughout the country.
Free Shipping Across India
All orders placed on Lefcart qualify for free standard shipping, with no minimum purchase requirement.
The final amount displayed at checkout is the amount customers pay, subject to applicable taxes and order-specific charges, if any.
Cash on Delivery
We understand that many customers prefer to pay upon receiving their order, which is why Cash on Delivery (COD)is available in supported regions across India.
Availability may vary depending on courier service coverage and operational limitations in specific areas.
Estimated Delivery Timeline
After dispatch, most orders are delivered within 5 to 7 working days.
Delivery timelines may vary depending on:
* Destination location
* Courier operations
* Weather conditions
* Public holidays
* Regional transportation disruptions
While we strive to meet estimated timelines, delivery dates should be considered approximate rather than guaranteed.
Customised & Personalised Products
Customised products, including hand-drawn frames and personalised items, require additional preparation time before dispatch.
Depending on the complexity of the work, these products may require approximately 3 to 5 additional working days for production and quality review.
Customers will be informed whenever additional preparation time is necessary.
Tracking Your Order
Once your shipment is dispatched, tracking details will be shared through:
WhatsApp or Email
Customers can use the provided tracking information to monitor delivery progress directly with the shipping provider.
Combined Shipping
If an order contains multiple products, Lefcart generally ships the items together whenever possible.
This approach helps streamline delivery and ensures customers receive their complete order in a single shipment.
Delivery Attempts
If a customer is unavailable during delivery, the courier partner may attempt delivery again.
After multiple unsuccessful delivery attempts, the shipment may be returned to the origin facility.
To avoid delays or returns, customers are encouraged to provide accurate contact details and remain available during the expected delivery period.
If Your Package Appears Damaged
If a package appears damaged during delivery, customers should:
* Record a clear unboxing video.
* Capture clear images or videos showing the condition of the package and the items received.
* Contact Lefcart support as soon as possible.
This documentation helps us investigate the issue efficiently and coordinate with courier partners when required.
Shipping Delays
Although we work closely with logistics providers, certain circumstances may occasionally affect delivery timelines.
These may include:
* Weather disruptions
* Natural events
* Transportation restrictions
* Public holidays
* Operational issues within courier networks
In such situations, our team will do its best to provide updates and assistance whenever possible.
Our Commitment
Every parcel leaving Lefcart carries more than a product, it carries our commitment to quality, transparency, and customer satisfaction.
From product verification to final dispatch, we work to ensure that every order leaving Lefcart reflects the standards of quality, reliability, and service that define our brand.
Last Updated: June 2026