Terms of service
Welcome to Lefcart. By browsing our website, placing an order, or using any service offered by Lefcart, you acknowledge and accept the terms, conditions, and policies outlined on this page. Please read them carefully before using our website.
1. About Lefcart
Lefcart is a Kerala-based sole proprietorship business operating from:
T.N. Puram, Pulamanthole,Malappuram, Kerala – 679323, India
Lefcart offers curated gifts, gadgets, customised products, cleaning kits, and practical everyday essentials for customers across India.
2. Eligibility
By using our website, you confirm that you are legally capable of entering into a binding agreement under applicable laws.
3. Product Information
We strive to ensure that all product descriptions, images, specifications, and pricing information are accurate. However, minor variations in colour, packaging, dimensions, or appearance may occur due to photography, manufacturing updates, or display settings.
Lefcart reserves the right to modify product information, pricing, availability, or discontinue products without prior notice.
4. Orders and Payments
We accept both prepaid and Cash on Delivery (COD) orders within India.
An order confirmation does not guarantee acceptance of the order. Lefcart reserves the right to cancel or refuse any order due to:
* Product unavailability
* Pricing errors
* Suspected fraudulent activity
* Incomplete customer information
* Operational limitations
In such cases, eligible payments will be refunded.
5. Shipping and Delivery
We currently deliver within India only.
Estimated delivery times are provided for reference and may vary depending on courier operations, weather conditions, public holidays, remote locations, or other circumstances beyond our control.
Lefcart is not responsible for delays caused by third-party logistics providers after shipment dispatch.
6. Return, Replacement and Refund Policy
Customers must report any damaged, defective, incorrect, or incomplete product within 5 days of delivery.
To process a claim, customers must provide:
A complete and uninterrupted unboxing video recorded from the moment the sealed package is opened.
Clear photographs showing the issue.
Claims submitted without a valid unboxing video may not be eligible for approval.
After verification, Lefcart may offer:
* Replacement of product
* Partial refund
* Full refund
The outcome of each claim will be determined after reviewing the reported issue, supporting evidence, and the availability of replacement stock.
7. Non-Returnable Products
The following products are not eligible for return, cancellation, or exchange:
* Hand-drawn frames
* Personalised products
* Customised frames
Custom-made items produced specifically for a customer
Products damaged due to misuse, negligence, improper handling, or unauthorized modifications
8. Intellectual Property
All content on this website, including text, graphics, logos, product images, branding elements, designs, and website content, is the property of Lefcart unless otherwise stated.
No content from Lefcart may be copied, republished, modified, distributed, or used for commercial purposes without prior written permission.
9. Limitation of Liability
Lefcart shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our products, website, or services.
Our maximum liability shall not exceed the purchase value of the product involved in the claim.
10. User Conduct
Users agree not to:
* Provide false information
* Use the website for unlawful purposes
* Interfere with website functionality
* Attempt unauthorised access to systems
or data
* Engage in fraudulent transactions
Violation of these terms may result in account restrictions or order cancellation.
11. Privacy
Customer information is handled according to our Privacy Policy. By using our website, you consent to the collection and use of information necessary for order processing and customer support.
12. Changes to Terms
Lefcart reserves the right to update, modify, or replace these Terms of Service at any time without prior notice. Updated terms become effective immediately upon publication on the website.
13. Contact Information
If you require clarification regarding these Terms of Service or any aspect of our policies, our team will be happy to assist you through the contact details provided below.
Email: info@lefcart.com
WhatsApp / Phone: +91 8589879750
Business Name: Lefcart
Location: T.N. Puram, Pulamanthole, Malappuram, Kerala – 679323, India
Last Updated: June 2026